Terms of Service

These Terms of Service govern your access to and use of Juno, including the public website at askjuno.co, the Juno application, agents, automations, APIs, integrations, generated outputs, and any related services, software, and content we provide.

By accessing or using Juno, you agree to these terms. If you use Juno for a company, agency, client, or other organisation, you confirm that you have authority to bind that organisation and references to "you" include that organisation.

Juno is the trading name of Reword Limited, a company based in the United Kingdom. In these terms, "Juno", "we", "us", and "our" mean Reword Limited.

You must be at least 18 years old and legally able to enter into a binding contract to use Juno. Juno is intended for business and professional use. You must provide accurate account information and keep it reasonably up to date.

You may only use Juno in compliance with applicable law, regulation, contractual duties, and platform or marketplace rules relevant to your activities.

Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use Juno for your internal business purposes.

You are responsible for maintaining the confidentiality of login credentials, API keys, workspace permissions, and connected accounts. You are responsible for all activity that occurs under your accounts, workspaces, and credentials.

Workspace owners and administrators are responsible for managing users, permissions, billing, connections, and agent settings. We may rely on instructions, approvals, and configuration changes made by any user you authorise on your workspace.

Juno may generate content, recommendations, workflows, decisions, and automated actions across third-party services when you enable or configure those capabilities. This can include creating, editing, deleting, publishing, sending, scheduling, approving, or otherwise acting on content, campaigns, records, messages, audiences, settings, or other assets.

You are solely responsible, as between you and us, for all prompts, instructions, approvals, review decisions, permissions, destinations, connected tools, agent settings, and business rules that you or your users provide to Juno.

Any action taken by a Juno agent, automation, or workflow from your workspace, at your request, under your configuration, or using your credentials, integrations, or connected accounts is treated as an action taken by you. You are solely responsible for the legality, accuracy, commercial suitability, and consequences of those actions and for anything Juno agents do on your behalf.

You must maintain appropriate human review, approval gates, supervision, and internal controls for your use case. We are not responsible for checking whether agent actions are correct, authorised, lawful, safe, brand-appropriate, or suitable for your objectives.

You must not misuse Juno or allow others to misuse it.

• reverse engineer, copy, resell, or exploit Juno except where the law expressly permits it
• use Juno to violate law, regulation, sanctions, export controls, or binding third-party obligations
• use Juno to infringe intellectual property, privacy, publicity, confidentiality, data protection, or other legal rights
• submit unlawful, deceptive, defamatory, fraudulent, harassing, abusive, or misleading instructions, content, or campaigns
• upload or transmit malware, harmful code, security exploits, or content designed to disrupt systems or access
• attempt to gain unauthorised access to our systems, another customer workspace, or connected third-party services
• use Juno for spam, unlawful surveillance, unlawful profiling, political manipulation, or any regulated activity without appropriate approvals and compliance controls

You retain ownership of the prompts, files, data, campaign materials, customer information, and other content you submit to Juno. You grant us the rights we reasonably need to host, process, copy, transmit, store, and display that content to operate, secure, maintain, and improve Juno.

You represent and warrant that you have all rights, permissions, notices, and consents needed to provide your content, connect third-party accounts, instruct Juno to act on it, and allow us to process it as contemplated by these terms.

You are responsible for the legality, quality, accuracy, and appropriateness of the content, data, and instructions you provide, including whether they contain personal data, confidential information, regulated data, or third-party materials.

If you use Juno with personal data, you are responsible for ensuring that you have a lawful basis and all required notices, permissions, and internal approvals. You remain responsible for your compliance with applicable privacy, marketing, advertising, employment, sector-specific, and other regulatory requirements.

You must not use Juno for legal, medical, financial, employment, or other regulated decisions without appropriate qualified review and controls. You must not submit special-category personal data, criminal offence data, or similarly sensitive regulated information unless we have expressly agreed to support that use.

Juno may interoperate with third-party products, websites, APIs, marketplaces, advertising platforms, data providers, and other services. Your use of those services is governed by their own terms, policies, permissions, and pricing, not ours.

You are responsible for maintaining valid connected accounts and for all permissions, charges, and consequences arising from their use. We are not responsible for third-party services, including their availability, security, functionality, pricing, content standards, outages, suspensions, enforcement decisions, or changes that affect Juno.

We may enable, disable, or limit integrations at any time. We are not liable for any loss caused by third-party failures, rate limits, account restrictions, rejected content, policy violations, or platform-side actions.

If you purchase a paid plan, you agree to pay the fees and applicable taxes described at the time of purchase or in any applicable order form. Unless we agree otherwise in writing, fees paid are not refundable except where required by law or expressly stated in your plan terms.

You authorise us and our payment providers to charge the payment method on file for recurring fees, usage-based fees, overages, taxes, and any other amounts due. If payment fails, we may suspend or limit access until the amount is paid.

We may change pricing, packaging, or chargeable features in the future. If we do, we will give notice before the change applies to a subsequent billing period or renewal term.

Some features may be labelled beta, preview, experimental, or similar. Those features may be incomplete, unstable, changed, or withdrawn at any time without notice and may be subject to additional limits.

Outputs generated by Juno may be incomplete, inaccurate, offensive, unavailable, or unsuitable for your intended purpose. Juno may make mistakes, hallucinate, omit material information, or take actions based on incomplete context. You are responsible for reviewing and deciding whether to rely on outputs or actions.

We may update, improve, suspend, limit, or discontinue any part of Juno at any time. We do not guarantee that Juno will always be available, uninterrupted, secure, or error-free.

Juno and all related software, branding, models, interfaces, workflows, documentation, service materials, and underlying technology are owned by or licensed to Reword Limited and protected by intellectual property laws. Except for the limited right to use Juno under these terms, no rights are granted to you.

If you give us feedback, suggestions, or ideas, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use, modify, and incorporate them without restriction or compensation.

We may monitor use of Juno for security, abuse prevention, service operation, legal compliance, and billing purposes, but we are not obliged to monitor your content, instructions, or agent actions.

We may suspend, restrict, remove, or terminate access to Juno, a workspace, an integration, or an agent at any time if we reasonably believe there is a security risk, legal risk, policy breach, payment issue, reputational risk, technical threat, or misuse, or if we are required to do so by law or by a third-party provider.

You may stop using Juno at any time. On termination or suspension, your right to use Juno stops immediately, but provisions that by their nature should survive will continue, including those relating to payment, responsibility, intellectual property, disclaimers, indemnity, and liability.

To the fullest extent permitted by law, Juno is provided on an "as is" and "as available" basis. Except where the law does not allow it, we disclaim implied warranties, representations, conditions, and other terms, including as to satisfactory quality, fitness for a particular purpose, non-infringement, uninterrupted availability, error-free performance, and results achieved from use of Juno.

Juno is a tool that acts on your instructions and configuration. We do not provide legal, financial, tax, employment, compliance, or other professional advice, and no output or agent action should be treated as such.

To the fullest extent permitted by law, Reword Limited will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profit, revenue, business, contracts, customers, goodwill, anticipated savings, data, or business opportunity.

To the fullest extent permitted by law, we are not liable for losses arising from your instructions, your users, your content, your connected accounts, third-party services, agent outputs, automated actions, policy enforcement by third-party platforms, or actions taken by Juno agents on your behalf.

To the fullest extent permitted by law, our total aggregate liability arising out of or in connection with Juno or these terms will not exceed the greater of one hundred pounds sterling or the total amount you paid us for Juno in the 12 months before the event giving rise to the claim.

Nothing in these terms limits or excludes liability that cannot legally be limited or excluded, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

You will defend, indemnify, and hold harmless Reword Limited, its affiliates, and its and their directors, officers, employees, contractors, and agents from and against any claims, losses, liabilities, damages, judgments, penalties, fines, costs, and expenses, including reasonable legal fees, arising out of or related to your use of Juno.

This includes claims arising from your content, data, prompts, instructions, connected accounts, campaigns, agent actions, use of outputs, breach of these terms, breach of law, infringement of third-party rights, or anything Juno agents do on your behalf or under your configuration.

We may modify these terms from time to time. If we make material changes, we will post the updated version on this page and update the effective date. Your continued use of Juno after the updated terms take effect means you accept them.

We may assign or transfer our rights and obligations under these terms, including as part of a corporate reorganisation, financing, acquisition, or sale of assets. You may not assign or transfer your rights or obligations without our prior written consent.

We are not liable for delay or failure caused by events beyond our reasonable control. If any provision of these terms is found unenforceable, the rest will remain in effect. A failure to enforce any provision is not a waiver.

These terms constitute the entire agreement between you and us regarding Juno unless we have agreed separate written terms with you. A person who is not a party to these terms has no right to enforce them except where expressly stated otherwise.

These terms and any dispute or claim arising out of them are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or in connection with these terms or your use of Juno, except that we may seek urgent injunctive or protective relief in any court of competent jurisdiction.

If you have questions about these terms, contact us at hey@askjuno.co.